When does my Her Fab Box ship?
We ship our monthly box every month between the 20th and 25th unless otherwise specified. Allow 2-5 business days for delivery. Only United State including APO/FPO
When will I be charged each month?
When you place your order, you will be billed for your first Her Fab Box immediately then again in 30 days.
Where are you based out of?
Are there any hidden fees?
NO! The only thing you pay for is the price of the subscription box and the shipping fee.
Will I be able to customize my Her Fab Box?
No sorry, but that’s one the amazing factor of HFB. Every month you receive a box full of surprises.
What is your cancellation policy?
We’d love to see how we can keep you happy with Her Fab Box. Monthly members can cancel their Her Fab Box subscription at any time. There are no cancellation fees. You must cancel 72 hours before your next payment is schedule to deduct from your account. Email us at firstname.lastname@example.org to cancel your subscription.
Can i get a refund?
Boxes cannot be exchanged nor nonrefundable.
What if the postal office return my package to HFB office?
If the post service have any type of issues delivering your monthly package they will leave a note with the reference number to go pick it up at the postal office or for a redelivery.
Package will be held at the postal office for 15 days. On the 16th day the package will automatically send back to our headquarters. They we be a $6 resend fee that must be paid via PayPal in order for us to reship your package.
When the last day to place an order for the next box?
Orders must be place before 20th of this current calendar month in order to receive a box mailed out the following month on the 20th unless otherwise specified.
Example: Subscriber that sign up on August 15th will receive their first box in September. Subscriber that sign up on August 21th will receive their first box in October.